Conservatory Associate, Academic Programs

American Conservatory Theater
San Francisco, CA

STATUS:  Full time Regular/Non-Exempt

REPORTS TO:      Conservatory Manager                

SALARY: $20 – 25 per hour + benefits

SCHEDULE: 36 hours/week; regular business hours; occasional weekends or evenings required

                                 

The Conservatory Associate, Academic Programs, plays an integral role in the daily administrative operations of the Master of Fine Arts (MFA), San Francisco Semester (SFS), Summer Training Congress (STC), and general support of the Conservatory office.  Working in tandem with the Conservatory Manager, this role actively supports the heads of each of these programs. Specific responsibilities include:

 
  • Program Admissions:
    • Create application forms for all programs
    • Monitor and track applications to all programs
    • Field admissions calls and e-mail inquiries
    • Schedule auditions and interviews for the appropriate programs
    • Create and distribute student contracts to students accepted into programs
    • Collect, submit and track deposits received
    • Oversee registration process for all programs, including assembly of orientation packets
    • Support the Director of Admissions with general student database management
  • Program Support:
    • Attend, prepare and distribute accurate agendas, minutes and other materials for Faculty meetings
    • Process, respond to, and track information requests and serve as liaison for administration, faculty, and students for each of the three academic programs
    • Plan and execute key events for all program related events, including but not limited to: program orientations and graduations, audition and callback weekends, conservatory hours, faculty retreats and student outings. 
    • Responsible for the day to day logistics for SFS and STC programs
    • Ensure technical assets cabinet is well stocked and assist faculty with technical needs for classes, including reserving TV monitors and assisting with set-up as needed
    • Create Student Evaluation and Faculty Feedback forms
    • Track accident reports for all programs
  • Administrative Support:
    • Act as key administrative support for the Conservatory Director, including managing Director’s calendar
    • Receive guests to the Conservatory & Education Department office
    • Assist Conservatory Manager with weekly calendar management for all academic programs and department needs
    • Provide technical support for the general access printers and computers in Conservatory office
    • Process and submit all check requests and expense reimbursements for department
    • Assist Conservatory Manager and Conservatory Director with monthly credit card reconciliations
    • Assist Conservatory Manager in mentorship and task allocation for Conservatory Fellow
  • Alumni Relations:
    • Responsible for creating the monthly Alumni newsletter in WordFly
    • Work with Conservatory Manager to track and report alumni news, both internally and on social media
    • Provide customer service to alumni requesting tickets to A.C.T. performances
    • Assist with the planning and execution of alumni events as needed
  • Recruitment:
    • Coordinate with recruiters to create workshop descriptions and submit proposals where needed
    • Plan and book travel within budget for recruitment trips, providing recruiters with detailed itineraries
    • Follow-up with interested candidates following workshops, maintaining communication and establishing relationships with them
  • Other duties as assigned
 

Required:

  • College Degree, or commensurate professional experience
  • Three (3) years working in an administrative setting
  • Background in Theater or Performing Arts
  • Keen Attention to Detail
  • Excellent Communication (verbal and written), Organization, Prioritization, & Customer Service skills
  • Demonstrated Experience in Event Management
  • Intermediate to Advanced Proficiency with Microsoft Office (e.g. Word, Excel)
  • Ability to interact with a variety of supervisors and stakeholders
  • Must be adaptable to shifting priorities
 

Preferred:

  • Experience in administration for a higher learning academic institution
  • Basic HTML proficiency and/or experience with WordFly or similar programs a plus
  • Social Media Management Experience
  • High level of emotional intelligence (EQ)
 

To Apply:

 

Please email your resume and cover letter to Conservatory Associate, Academic Programs Search at hr@act-sf.org.

 

Deadline: Position available immediately. Open till filled.

 

What we look for in our staff:  the ability to imagine, the energy to create and explore new ideas and the freedom of spirit to celebrate our diverse community. To learn more about A.C.T., visit our website at www.act-sf.org. No calls, please.  EOE.

 

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